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F1 Abu Dhabi Ticket Collection Information
If your delivery method is on-site pick up, your order for the Formula 1 Abu Dhabi Grand Prix is scheduled to be collected at the event. Your order is scheduled to be collected at the Formula 1 ticket collection point, located at the "East Ticket Office" at the East Gate Entrance of the Yas Marina Circuit.
The East Gate Entrance is situated close to the store "IKEA" (approximately 300-500m away).
Abu Dhabi - United Arab Emirates
How do I get there?
Yas Marina Circuit itself and its surroundings are operated by external and internal shuttle buses. External shuttles are those operating outside of the circuit; internal shuttles are running within the circuit grounds. Both lines will operate frequently for pick up and drop off customers from one point to another.
There are external and internal shuttle line stops located after the roundabout, close to the "East Ticket Office" at the East Gate Entrance of the Yas Marina Circuit. You can make your way to the "East Ticket Office" to collect your tickets by using external shuttle buses and then switch to an internal shuttle bus to continue on to the circuit and your specific viewing area. The internal shuttle bus stops are: East Ticket office, North Grandstand, Abu Dhabi Hill and West Gate Entrance.
A taxi holding area and rank will be located in proximity of the East Gate Entrance, close to the roundabout, facilitating departure for clients post concerts.
Please follow the above indications and have a look at the map below to find your way to the ticket collection point:
When Can I collect my tickets?
The Ticket Collection booth is open:
Thursday 23 November 10:30 - 16:00
Friday 24 November 10:00 - 17:00
Saturday 25 November 10:00 - 17:00
Sunday 26 November 10:30 - 14:00
Important: What you need to bring
It is mandatory for you to present an electronic or printed version of your e-voucher when you arrive to collect your tickets. Make sure to:
- Please download your e-Voucher from the "My Account" section of the Gootickets Website.
- Bring a printed copy of the e-Voucher
- Bring a Valid ID document (ID Card, Passport, Driver's licence).
If your tickets are to be collected by a friend, family member or other third party:
- Please send an email to firstname.lastname@example.org stating the person's name.
- Make sure this person brings the e-voucher and a photocopy of your ID.
- This person will also have to bring his/her own ID.
Please note that Tickets that are not collected will not be refunded.
Contact the On-site Team
Should you need assistance, please contact the on-site team on any of the following emergency phone numbers:
ES: +34 668108466
US: +1 6467793737
UK: +44 7408800402
Please note that these numbers are only available during the designated ticket pick-up booth opening times.
We wish you a fantastic time in Abu Dhabi!